Multi-Factor Authentication Required for PNM Portal Access Starting May 4

By Ohio Department of Medicaid / April 8, 2025

Multi-Factor Authentication Required for PNM Portal Access Starting May 4

To increase protection for the Provider Network Management (PNM) module and the State of Ohio’s data, starting May 4, signing into the PNM secure web portal will require multi-factor authentication (MFA).

MFA is a two-factor authentication process that takes user verification a step beyond the State of Ohio ID (OHID) and password. This is done by using a second source of validation to verify your identity before granting access to state resources.

Action Required 

We urge you to set up MFA prior to May 4 to ensure your access to PNM is not interrupted.

If you are an existing PNM portal user and already have MFA set up for the OHID used to sign into the PNM portal, no action is required.

Please refer to the multi-factor authentication user guide offering instructions for setting up your MFA.

Upcoming "Ask Me Anything" Sessions

To assist you with this transition, we will be hosting "Ask Me Anything" sessions soon. These sessions will provide an opportunity to ask questions and get help with enrolling in MFA. Stay tuned for more details on dates and times.